The facility failed to report incidents of abuse, neglect, or exploitation to HHSC's state office, or failed to follow its own internal policies regarding abuse, neglect, or exploitation.
The Waterford At Plano Assisted Living Community
Assisted living, Type B · 3401 Premier Dr, Plano, TX 75023 · Collin County · (972) 423-7400Licensed to 6 Dec 2026
last inspection 25 Feb 2025
0 actions on record
What the inspector wrote
The most recent finding is open to read. The full record of 14, with dates and corrections, is in the report.
The facility failed to search the NAR and EMR annually.
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
Read all 14 findings
Every narrative the inspector wrote, the date, whether it was corrected, and every enforcement action with the regulation cited and the penalty. One payment, no subscription.
Get the full report, $12Who owns it
- Owner
- Triad Senior Living Ii Lp (limited partnership)
- Managed by
- Capital Senior Living Inc
- Administrator
- Tori Moore
- Other facilities
- None. This is the owner's only licensed facility.
- Closures
- None recorded against this owner.
Ownership and closures come from the state’s licence directory and closure list. A closure can mean a sale, a move or a licence surrender as well as an enforcement; the list does not say which.
Records last updated 23 October 2026 from CMS and Texas HHSC.
Source: Texas Health and Human Services Commission, Long-Term Care Regulatory, licence directory snapshot and closure list; inspection findings from the HHSC provider portal where loaded. KnowYourCareHome does not inspect facilities and adds no findings of its own.