The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required.
Continuing Care At Highland Springs
Assisted living, Type B · 7910 Frankford Road, Dallas, TX 75252 · Collin County · (972) 656-3500Licensed to 12 Feb 2027
last inspection 9 Oct 2025
0 actions on record
What the inspector wrote
The most recent finding is open to read. The full record of 10, with dates and corrections, is in the report.
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs.
The facility failed to include a section addressing health and medical needs in the emergency preparedness and response plan.
Read all 10 findings
Every narrative the inspector wrote, the date, whether it was corrected, and every enforcement action with the regulation cited and the penalty. One payment, no subscription.
Get the full report, $12Who owns it
- Owner
- Highland Springs, Inc (nonprofit organization)
- Managed by
- Erickson Living Management, Llc
- Administrator
- Jennifer Fox
- Other facilities
- None. This is the owner's only licensed facility.
- Closures
- None recorded against this owner.
Ownership and closures come from the state’s licence directory and closure list. A closure can mean a sale, a move or a licence surrender as well as an enforcement; the list does not say which.
Records last updated 23 October 2026 from CMS and Texas HHSC.
Source: Texas Health and Human Services Commission, Long-Term Care Regulatory, licence directory snapshot and closure list; inspection findings from the HHSC provider portal where loaded. KnowYourCareHome does not inspect facilities and adds no findings of its own.