The facility failed to provide proper locking devices
Not recorded as corrected
Wholehearted Care Senior Living At Castle Hills
Assisted living, Type B · 1207 Jackson Keller Rd, Castle Hills, TX 78213 · Bexar County · (210) 375-8132Licensed to 1 Jun 2027
9
violations on record
last inspection 22 Sep 2025
last inspection 22 Sep 2025
9
not recorded as corrected
$3,000
in state penalties
1 action on record
1 action on record
What the inspector wrote
The most recent finding is open to read. The full record of 9, with dates and corrections, and the enforcement actions with the penalty amounts, is in the report.
The facility failed to provide an approved outdoor area for the segregated unit.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to inspect, test, and maintain fire sprinkler system components.
Read all 9 findings
Every narrative the inspector wrote, the date, whether it was corrected, and every enforcement action with the regulation cited and the penalty. One payment, no subscription.
Get the full report, $12Who owns it
- Owner
- Wholehearted Care Senior Living At Oakwell (limited liability company (llc))
- Managed by
- Mg Operations Llc
- Administrator
- Norma Eagan
- Other facilities
- 1 more under the same owner: Gemstone Senior Living At Oakwell Llc (San Antonio)
- Closures
- None recorded against this owner.
Ownership and closures come from the state’s licence directory and closure list. A closure can mean a sale, a move or a licence surrender as well as an enforcement; the list does not say which.
Source: Texas Health and Human Services Commission, Long-Term Care Regulatory, licence directory snapshot and closure list; inspection findings from the HHSC provider portal where loaded. This page last updated 24 Oct 2026. KnowYourCareHome does not inspect facilities and adds no findings of its own.
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